Recently there was a fire in the cafeteria at my child’s school.  Emergency Services responded without sirens and lights, and because this happened in the adjacent building housing the lower grades, my 6th grader’s class did not even know the younger grades had been shuffled over to their gym.  The teachers and administrators had drilled the students and themselves on what to do in an emergency and the plan worked very well.  No one was injured and the only damage was to a metal spoon and microwave oven.

If your organization suffered an emergency which caused a disruption to the data network, would your business fare as well as my 6th grader?  Wouldn’t it be nice if your customers were so unaffected by the problem that they did not even know it had occurred?ICE

Business Continuity Planning is essential to every organization.  While most business disrupting emergencies only last a few hours, we all know a broken pipe can cause office wide water damage, smoke from a small fire affects more than just the break room and storms can cause issues that last days, weeks, or even longer.

According to the SBA, 40 to 60 percent of small businesses close for good after experiencing a disaster.  Although natural disasters only account for 5% of the causes of an emergency, the planning that goes into that type of event can be scaled to handle the more likely situations:  Hardware Failure  55%, Human Error  22%, Software Failure  18%

Now, imagine for a moment how your business would continue when an event occurs…

Are you confident or scared by the prospect of an emergency?

What will it take to get your IT systems quickly restored?

If you don’t already have a plan, create one immediately.  Then, at least once a quarter conduct a “fire drill” of your own.  Review the disaster recovery and business continuity plan for your organization and see if it works.  Below are a few ideas to get you thinking about what to do in case of a problem, whether big or small.

  • Verify the emergency contacts are listed and correct
  • Make sure everyone knows the disaster procedures
  • Perform a test restore of critical data and verify it is usable
  • Change what does not work before the next drill

Don’t wait to react to a problem.  Make a plan and test it until you know it will work.  Oh, and don’t leave your spoon in the soup you are about to heat in the microwave!

Give a KPM Technology team member a call and find out how we can help protect your organization.